Platform
Purpose-built for CPG deductions and AR
Not a generic AR tool adapted for deductions. Finortal is designed from the ground up for the specific complexity of CPG retailer relationships, reason code taxonomies, and dispute workflows.
Deductions Management
From remittance to recovered — automatically
Finortal ingests remittance data in any format, classifies every deduction by reason code using AI trained on CPG-specific patterns, validates against your contracts and invoices, and routes each claim through a configurable multi-stage approval workflow.
- AI classification across 26 CPG reason codes at 91–96% accuracy
- Automatic cross-referencing against invoices, POs, and delivery confirmations
- Configurable dispute windows with automated alerts before expiry
- AI-generated dispute letters with supporting evidence bundled automatically
- Full audit trail from remittance ingestion to credit issuance
Setup time
2–4 weeks
ERP integrations
SAP · Oracle · NetSuite · D365
Retailer coverage
All major US retailers
Data security
SOC 2 Type II
Cash Application
Match payments to invoices without the spreadsheet
Finortal's cash application engine matches incoming payments to open invoices automatically, handles short-pays and deduction splits, and posts everything to your ERP — without your team touching a spreadsheet.
- Automated remittance-to-invoice matching at the line-item level
- Short-pay and deduction split handling with automatic deduction record creation
- EDI 820 and 835 ingestion alongside email and portal-format remittances
- ERP posting for SAP, Oracle, NetSuite, and Dynamics 365
- Exception queue for unmatched payments with AI-suggested matches
Setup time
2–4 weeks
ERP integrations
SAP · Oracle · NetSuite · D365
Retailer coverage
All major US retailers
Data security
SOC 2 Type II
Workflow Engine
The right deduction reaches the right person at the right time
Finortal's workflow engine is configured per reason code, retailer, and dollar threshold. It enforces SLAs, tracks every action in the audit log, and routes escalations automatically — so nothing ages past a dispute window undetected.
- Multi-stage workflows: classification → primary approval → secondary approval → finance notification
- Reason code and retailer-specific routing rules
- SLA tracking with automated escalation before deadlines
- Role-based access: OWNER, CFO, AR Manager, AR Analyst, AP Manager, Read Only
- Complete audit log of every action, decision, and status change
Setup time
2–4 weeks
ERP integrations
SAP · Oracle · NetSuite · D365
Retailer coverage
All major US retailers
Data security
SOC 2 Type II
AR Intelligence
CFO-ready visibility into your entire AR picture
Real-time dashboards give finance leaders visibility into AR aging, deduction rates by retailer and category, recovery performance, and forecasted recovery — without waiting for end-of-month reports.
- AR aging buckets by customer with deduction overlay
- Deduction rate trending by retailer, reason code, and category
- Recovery forecasting based on dispute history and win rates
- Team performance: queue volumes, resolution times, win rates by analyst
- Export-ready reports for ERP reconciliation and board reporting
Setup time
2–4 weeks
ERP integrations
SAP · Oracle · NetSuite · D365
Retailer coverage
All major US retailers
Data security
SOC 2 Type II
Ready to see it in your environment?
We'll walk through a demo using real examples from your retailer mix and deduction profile. Invitation-only onboarding ensures every customer gets the implementation support they need.